Our Guarantee


  Here at back 2 new we proudly boast of our Marshalls approved registration.

All work carried out using Marshalls Products comes with an optional 10 Year insurance backed guarantee giving you peace of mind over your installation.

This guarantee is something that  both we at Back 2 New and Marshalls highly recommend with every installation to ensure that you the customer knows the workmanship and products used is only of the highest standard.

The Hard Landscape Guarantee is only available for domestic installations installed by a Marshalls Approved Installer.

The Hard Landscape Guarantee covers Marshalls Products for ten years and the workmanship of each installation undertaken by a Marshalls Register Installer for five years.

The Guarantee is offered as an additional benefit by Marshalls and in no way affects any party’s statutory rights. The total liability in respect of all or any claims covered by this guarantee shall not exceed the price of the installation.

The Hard Landscape Guarantee

Only a Marshalls Register Installer can offer you the unique Hard Landscape Guarantee.

The guarantee protects your investment with a level of cover unmatched by any other company:

  • Covers material defects for a full 10 years
  • Covers installation defects for 5 years
  • Is valid even if the Installer ceases trading
  • Is index-linked, to protect your investment against inflation
  • Is issued only when inspected and signed as satisfactory by you, the customer
  • Is great value at just £50 (+VAT) per £5,000 of the installed value.


Marshalls advise customers always to take out suitable protection against fault, such as The Hard Landscape Guarantee.

Marshalls Approved Contractor